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Free Fiji Airways Flight Attendant Interview Study Guide Questions and Answers

  1. What does Cabin Crew mean to you?
    A cabin crew to me is a group of individuals that share the responsibility of ensuring the safety and comfort of passengers on airline
  2. If given the opportunity to take a tourist to a hotel. What hotel would it be?
    I recommend Volivoli Beach Resort because it is close to my hometown of Rakiraki, which features the most beautiful nightclub in Fiji, the Russian Night Club. Visitors can enjoy various activities around Rakiraki, such as snorkeling and canoeing, as well as exploring the Ellington Wharf.
    Wyndham resort
    Sheraton Fiji Resort
    Mana Island Resort
    Sherston or Hilton Denarau
    Taveuni Resort
    Hilton
    Sheraton and Hilton resort
    I would take the tourist to Radisson Blue Resort
    Hilton
    Hilton
    Tanoa hotel
  3. Where are you originally from?
    I'm originally from Dakuiloa, Oneata, Lau.
    I'm originally from Levuka, Waitovu
    I'm originally from Nabukelevu-i-ra, kadavu
    I'm originally from Naiyaca,Nadarivatu,Ba
    Tailevu
    Tailevu
    Savusavu
    Soso Naviti Yasawa
    I am originally from Navolau, Naitasiri
    I am from Votua, Ba
    Nayavu
    I'm originally from Soso Naviti Yasawa
    I'm originally from Nasaqalau, Lakeba,Lau
    I'm originally from Taci , Noco Rewa
    Im originally from Udu, Kabara, Lau
    Im originally from Tobuniqio,Tailevu Province.
  4. What are your thoughts about being in new places and situations?
    I love being a local tourist. Traveling and exploring new places around the world makes me feel like a carefree kid in a village, filled with happiness and excitement. Experiencing different cultures, trying new foods, visiting tourist sites, and meeting new people elevate the adventure to another level.
    I love travelling, socializing and discovering new cultures and surroundings.
    I love travelling to new places and I love discrovering new cultures and surrounding
    I love to travel. I love learning about new places and discovering new surroundings of the world and learning the diverse cultures of the world
    Very exciting you get to experience new things
    I love traveling and socializing. That would allow me to meet new people, learn new cultures that are totally different from mine.
    I love traveling to new places and get in situations that is out of my comfort zone to either teach a lesson or give me experience in a field as such
    It would be a much pleasure to experience and adventure new things in different types of places and also discover other cultures and life styles.
    After being in different types of places or situations, I would be very much prepared and excited because those situations bring up different challenges.
    I find being in a new place and experiencing new situations very exciting and adventurous as I turn to learn more about new places and the people and also get involved in situations that I haven't come across in life.
    I find being in new places and experiencing new situations very exciting and adventurous as i get to learn more about what actually occurs outside of my comfort zone, places that i have never been to or seen and the type of people I get to meet.
  5. Tell us about a time you had a conflict with a co-worker. How did you resolve it?
    I'm the friendliest person, I don't think I have ever had a conflict with a co-worker.
    I have never come across a conflict with a co-worker and I hope that I wont happen
    I have not come across this situation but i hope this would never happen.
    I have never experienced this but I'm hoping that if I did, I would learn from it.
    Time I had a conflict with a co-worker was about having a disagreement over about a miscommunication with other staffs and because some of my peers had short tempered we were taken in a small room for counseling and sort out our differences before it gets out of hand so I spoke calmly on our behalf as the matter had been calmly.
    We had a disagreement over a small situation....and because she was a very short-tempered lady I had to be very calm when speaking to her because I didn't want the argument to get out of hand....and also took her to a room where we could solve the situation by ourself's without causing too much drama for the public.
  6. What are your strengths?
    I enjoy interacting with new people, making me a team player. I work well with others and encounter various scenarios every day. I'm both fun and cautious.
    I love socializing with everyone
    I am very keen to children and elderly people
    Im good at socialising with any type of people young or old
    I'm very good at communicating with any type of people rather be it elderly or children and I am good in explaining things.
    I'm very good at communicating with any type of people rather be it elderly or children and I am also good at explaining things which some people cannot understand.
    I am good at communicating with children.
  7. Describe your most favorite flight so far.
  8. If you have an emergency in the air, what would you do?
    If you believe in a true God, rest assured that everything is under control. In the event of a situation like this, take a deep breath and confidently reassure the passengers that everything will be all right.
    If there is an emergency in the air, I would stay calm and follow the emergency protocols that I’ve been trained for. I would assess the situation, communicate with the crew, and assist passengers in staying safe. If needed, I would help with first aid, direct passengers to emergency exits, or guide them through evacuation procedures. The key is ensuring that everyone remains as calm and safe as possible while waiting for further instructions from the flight crew.
    First I pray that no emergency incidents take place. If it does I would calm myself first then attend to the passengers because self-esteem is the best.
    Firstly calm myself down and then attend to the passenger(s) so that they would not sense fear in my words.
  9. What would you do if a passenger was panicking because they are afraid to fly?
    I will share my own experience from my first trip to calm them down and assure them that everything will be fine. If needed, I can also sing a song to distract him from the topic.
    First I would remain calm and supportive and encourage him/her to slow deep breathing.
    I would approach the passenger calmly and empathetically, offering reassurance and a listening ear. I would try to understand their specific fears and provide helpful information about the flight, highlighting the safety measures in place. I would offer relaxation techniques such as deep breathing exercises and ensure they feel supported and safe throughout the flight.
    Tell him or her a joke or talk about something that could get their mind off the topic or use a trick or simply comfort them, whichever works best.
  10. How would you deal with a passenger who refuses to follow crew instructions during takeoff or landing?
    To ensure everyone's comfort and safety, I would kindly request that the passenger follow the instructions provided. I’m happy to repeat these guidelines if needed, as it’s important for the well-being of all aboard. If the instructions are still not followed, I would reach out to my colleagues or a more experienced team member for assistance.
    I would repeat my instructions to the passenger incase if they misheard the information due to cabin noise or else I will seek assistance from other cabin crew.
  11.    Read 26 Interview Experiences for Fiji Airways from other Flight Attendants!