Free Endeavor Air Flight Attendant Interview Study Guide Questions and Answers

1. What do you do if a company does something you don't like?
   Adhere to policy as long as it doesn’t interfere with morality. As well propose an alternate solution to the management team.
   Talk to supervisor and make some suggestions
   
2. Name a time you showed great customer service experience?
   Most recent in my current role time management is essential. Seconds of the session ending the client asked another questions which would have taken the session over its expected time. I asked to the client if u could research the information and give her a same day call back. The client was in agreement and appreciative This call happened to be audit by management. I was highlighted for outstanding customer service and the call was submitted as a repository call for training purposes.
   I lived in Florida at the time, worked at franchise restaurants which was pollo tropical . The employees who was serving the customer wasn’t at her best which triggered the customer to be angry and I stepped in and say hey how are you my name is Kemlyne I’ll be able to serve you today what can I get for you ? although he was upset i was able to get him to calm down to get his order in the midst of me taking orders i made sure to ask if can get him anything and how his day was going when it was time for him to leave he asked for my manager, I was the server here and that I was so respectful and committed to do my job the right way.
   
3. Do you have any flight attendant experience? If so any airlines associated with Delta Air Lines or Endeavor?
   No although I have over 30 years customer service experience.
   No, but I do have plenty of customer service experience.
   No
   no
   No I don’t have any flight experience.
   NO
   No i don’t have any flight attendant experience
   I don’t have any flight attendant experience
   
4. How old are you?
   57
   22
   22
   52
   21
   20
   19
   
5. Are you able to commute or live to your assigned base?
   Yes, actually I live very close to ----- Airport
   yes
   YES!
   Yes
   Yes I will be able to commute on my assigned base
   
6. Do you have any tattoos?
   No
   NO
   No
   No I do not
   
7. Why do you want to leave your current job?
   I’ve been with the my current employer for 11 1/2 years. I enjoy serving the military community. At this time in my life I looking for a career change. Looking for an adventure the ability to glean from other, learn other cultural and have face to face encounters with others.
   I want to pursue a better opportunity.
   I want to leave my current job because I have want a career change and have new experience with being a flight attendant
   
8. What is the Flight Attendant main concern?
   Safety for passengers. Make sure all passenger feel comfortable
   To ensure the comfort and safety of all passenger and provide the upmost professional and reliable service to every passenger.
   Passenger safety
   Safety and Security of passengers.
   Safety and customer service
   Safety and customer focused
   
9. Have you ever experienced a time where you had problems communicating with someone?
   Absolutely, my goal when this occur. Is to exhibit active listening skills. Listen to understand vice to be understood.
   Yes
   Yes I have
   absolutely!
   
10. What would your coworkers say about you?
    Charismatic, high energy, friendly, empathic, authentic
    That I am fun to work with and get my job done.
    
   Read 37 Interview Experiences for Endeavor Air from other Flight Attendants!