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I can not log in!
First ask yourself, what are you trying to log into?
The gouge part of the site, or the message board?
Each of these has it's own independent login system. Be sure you register for both of them if you want to use both!
Next, if you are trying to log into the gouge part of the site, are you using the free, or paid method?
Are you sure you are entering the proper user information?
AOL USERS, DO NOT use the AOL web browser to log in! Use Internet Explorer or FireFox instead! There are known issues with the AOL web browser!
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I forgot my username or password
If you are using the FREE login system and you forgot your user information you can go HERE to retrieve your user info.
If you are using the PAID login system and you forgot your user information you can go HERE to retrieve your user info.
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How can I cancel my paid subscription?
It is really easy to cancel your paid subscription. Simply go HERE and fill in the requested information.
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Do I get anything with the pay system that is not included with the free system?
Yes, you get 24/7 technical support with any log in problems you might have.
You will also get priority support with any other questions or concerns you might have
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I registered for free, why can't I log in?
In the free system, you must activate your account before you can log in.
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How do I activate my free account?
When you register an email is sent to the e-mail address that you registered with.
Follow the directions contained in that email, then you can activate your account.
It may take SEVERAL minutes for you to get the email (depending upon how busy the server is).
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The link in my activation email is not working, what should I do?
You can go HERE and activate your account manually.
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I activated my account but when I log in it takes me back to the log in page.
There are a few solutions to this problem.
Make sure your web browser accepts cookies
If you log in wrong the first time, YOUR WEB BROWSER will store this web page in your computer.
Then when you try to log on with the correct user information, your browser will show you the page
that was stored in your computer, not the one the server is actually sending you.
The way to fix this saved page problem is to clear out your web browser history and delete all cookies contained in your
web browser.
You can also log in with the correct information, when your browser shows you the saved page (saying you logged in
incorrectly) just hold down the SHIFT KEY on your keyboard and click REFRESH with your mouse, that usually does the trick.
I use Firefox and have never had a problem logging in.
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